German Customer Service

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Tasks
Handling customer support and technical-support related questions of customers and partners.
Help customers with information about the products and services, using relevant call handling protocols outlined in the Procedures.
Assist customers or escalate service related issues to the appropriate department in accordance to the client’s processes and procedures
Expectations
Active or passive student status (full-time studies)
German and English language knowledge (at least B2 level)
Computer knowledge including Social Media platforms and Internet
Organised, accurate, with ability to multi-task
Excellent written and verbal communication
Particulars
  • Particulars: Home office or Debrecen
  • Working hours: 08:00-20:00 (flexible)
  • Weekly working time: 20 - 30 hours
  • Specialization: Call center job
  • Required language skills: English, German
  • Wage: 1500 ft / hour + 20 000 ft bonus/ month
  • Identification: #21579
Schedule
  • Period: permanent labour
  • Job start: After an application with CV
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